SHIPPING & RETURNS

Shipping

Every ScienceJoys order ships free to all 27 European Union countries — no minimum purchase, no surprise customs fees.

🚚 Standard Shipping — FREE

Delivery in 10–14 business days. Ships from our EU partner warehouse to your door.

⚡ Express Shipping — €15 per product

Delivery in 5–7 business days. Perfect for birthdays, holidays, and last-minute gifts. Available at checkout.

All prices include VAT. We handle customs clearance on our end, so nothing extra is charged when your package arrives.

Order tracking is included on every shipment. You’ll receive a tracking link by email as soon as your parcel leaves the warehouse.

Returns

We want you to love what you order. If something isn’t right, we’ll make it right.

✅ 30-day money-back guarantee

Return any unused product within 30 days of delivery for a full refund. The product must be unopened and in its original packaging.

📦 How to return

Email support@sciencejoys.com with your order number. We’ll send return instructions and a prepaid label within one business day.

🛠️ Arrived damaged or defective?

Email support@sciencejoys.com with your order number and a photo of the damage. We’ll ship a free replacement or issue a full refund — no return required.

Refunds are processed within 5 business days of receiving the returned item, back to your original payment method.